John Chartrand
Public Adjuster | Building Consultant | Senior Large Loss Adjuster
IICRC-WRT, ASD, CDS, FSRT, OCT, AMRT
John Chartrand brings a uniquely comprehensive perspective to his role as Senior Large Loss Adjuster at Strategic Claim Consultants, drawing from diverse experience across multiple facets of the property restoration and insurance industries. With two years of college education and ten years as a restoration manager for some of the largest companies in the country, John has developed an unparalleled understanding of both the practical and business aspects of property recovery.
His extensive background includes experience working on the carrier side of insurance claims, ownership of multiple businesses, and six years as both staff and an independent adjuster. This diverse experience provides him with insight into all perspectives of the claims process, enabling him to anticipate challenges and develop strategies that benefit his clients while working effectively with all parties involved.
John’s approach centers on providing SCC clients with a firm stance on their claims through strategic engagement with carrier teams, allowing clients to focus on their business operations while he builds comprehensive claim files for submission on their behalf. His role extends beyond simple claims processing to include advisory services based on years of experience dealing with large commercial losses and the potential pitfalls that frequently occur during the recovery process on covered losses.
As the first line of defense in clients’ pursuit of fair and reasonable settlements, John leverages his vast understanding of mitigation and reconstruction processes gained through decades of field experience. His background as an independent adjuster, staff adjuster, appraiser, and umpire provides him with the confidence and expertise necessary to advocate effectively against insurance conglomerates, ensuring that clients have a genuine opportunity for a “fair fight” in their recovery efforts.
John maintains his Florida Mold Licenses and holds six IICRC certifications, demonstrating his commitment to staying current with industry standards and best practices. Currently licensed in 21 states, he has helped secure well over $100 million in loss payments for SCC clients during his four and a half years with the company. His success extends beyond individual achievements to include knowledge transfer, as he has helped staff members understand complex concepts and procedures, enabling them to advocate more effectively for their own clients.
Outside of his professional responsibilities, John is passionate about golf and currently owns an indoor golf simulator parlor and lounge, combining his love of the game with his entrepreneurial spirit. He is a dedicated fan of the Yankees, Giants, Rangers, and Magic, supporting his teams through both winning and losing seasons. John values time spent with his family and a close group of friends whom he considers family, cherishing every moment he can share with them. He takes particular pride in his son, who has followed in his footsteps and also works as an adjuster at SCC.
John’s professional philosophy centers on being part of the solution rather than contributing to problems within the industry. He believes that consistently doing the right thing is fundamental to building lasting relationships with others in the field. His goal remains constant: to continue contributing positively to the industry until retirement, which he acknowledges is approaching on the horizon. John considers himself fortunate to love what he does and to be compensated for work that satisfies him and enables him to help others during challenging times.